eSIM Installation Guide
How To Install eSIM on iPhone and Android Phones
iPhone
Android
Before you begin your eSIM installation process, there are a few things to be aware of:
- Due to their confidentiality and security, eSIMs are only able to be downloaded once.
- Make sure that your device is unlocked before installing your eSIM or the process will be unsuccessful.
- Ensure your device is connected to WiFi & has a stable internet connection before installing your eSIM.
- Do not remove the eSIM from your device as you will not be able to use it again.
Installation guide for your eSIM
How do you know your eSIM is active?
- 01. Open "Settings" on your phone
- 02. Scroll down and tap the “Cellular” or “Mobile Data”option.
- 03. Check under the SIM section to make sure the eSIM is listed.
- 04. If you can’t see it, then your eSIM has not yet been activated.
How to Remove your eSIM?
1
To begin, connect your device to WiFi . Simply open your device settings and select WiFi or Wireless Networks. Select a WiFi Network from the list and enter the password if promoted.
2
Next, open Network Settings on your device and select eSIM erase or Delete to begin the eSIM removal process.
3
Follow the devices removal process to remove the installed eSIM.