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  2. How To Sign Up

Your Guide to Getting Started

Getting started with AirVoice Wireless is easy! Follow these simple steps to activate your new plan and start making calls, sending texts, and surfing the web.

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Choose Your Phone

  1. Bring Your Own Device (BYOD): Love your current phone? Check compatibility and transfer your number to AirVoice.

  2. Purchase a New Phone: Explore our selection of high-quality, remanufactured 4G/5G+ smartphones.

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Select a plan and make your first payment

  1. Browse our flexible plans to find the perfect fit for your needs and budget. Once you've chosen, make your first month's payment to receive your AirVoice SIM card.

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Activate Your Service

  1. Easily activate your plan by clicking here or logging in to your AirVoice account. Connect your SIM card to enjoy seamless wireless service.

FAQ

Yes, you can request a new number during the SIM card activation process. You will need to enter your ZIP code and choose the option, “Get a new number.” A new number will auto-generate based on the ZIP code and availability in your particular area code.
If you forgot your password, click on the 'Forgot Password' on the sign-in page. Enter your email address correctly, and a temporary reset password will be sent to your email. Use this temporary password to sign in, and then you can change it to your own password later.
Yes, you can bring your current phone number over to AirVoice Wireless. This is also called “porting in” your number.

To port in your existing phone number, please follow the steps below:
1. Before submitting your port Request, locate or contact your current service provider to get the following information:
a. Your Account Number
b. The Pin or Password on your account
c. The Name and Address on your account
2. Once you have your correct Account information, you can submit a PORT IN request to AirVoice via our website or by calling Customer Service.
Please note you will need a Non-Active AirVoice SIM Card and an AirVoice Refill Card in order for the port to complete.
(If you plan on purchasing a Refill via our website after the port is completed, Please specify “will add later” in the Refill Pin Field).
3. Once your port in request is complete and your airtime has been added, you may place your AirVoice SIM card in your device and begin using your new service. Please be sure to power off your old device from your old service provider.
4. To check the status of your Port In, Please contact customer service at 888-944-2355
Note: Most transfers are complete in a few hours and should be complete within 48 hours.  Landlines can take up to 5 business days.
If you have any questions regarding your transfer, contact us at https://airvoicewireless.com/contact Or call us at 888-944-2355
Once your number has been successfully transferred to AirVoice, we will send you a text and email confirmation.
Unlike some other old-school carriers, AirVoice does not charge a fee for transferring your number.
If you have questions, no worries. Simply call our Care team at 888-944-2355 and they will walk you through it.
Check our coverage map to verify service in your area.
The icons in blue will show the expected coverage in that location (outdoors, indoor residential, etc.) for certain phones. Enter multiple addresses/ZIP codes to check all the areas where you live, work and play.
Normally, it will take around 7-10 business days. You can check your order status here
There is no additional fee for requesting an eSIM. In fact, an eSIM offers built-in security to protect your sensitive information from being stolen, making it more secure than a regular SIM since it can only be changed digitally. Please note that, for consumer confidentiality and security, eSIMs can only be downloaded once.
Setting up your AirVoice Wireless SIM card is quick and easy. Simply visit our SIM card page and we’ll walk you through step by step.
Yes, you can change your plan at the end of your current data cycle. If you find you need more or less data, simply renew with a plan that better suits your usage.
Please note, you cannot switch down data mid-cycle.
You can’t change the length of your current plan once it has started. However, you can change the length of your plan to automatically renew the next month.