Your Guide to Getting Started
Getting started with AirVoice Wireless is easy! Follow these simple steps to activate your new plan and start making calls, sending texts, and surfing the web.
Choose Your Phone
Bring Your Own Device (BYOD): Love your current phone? Check compatibility and transfer your number to AirVoice.
Purchase a New Phone: Explore our selection of high-quality, remanufactured 4G/5G+ smartphones.
Select a plan and make your first payment
Browse our flexible plans to find the perfect fit for your needs and budget. Once you've chosen, make your first month's payment to receive your AirVoice SIM card.
Activate Your Service
Easily activate your plan by clicking here or logging in to your AirVoice account. Connect your SIM card to enjoy seamless wireless service.
FAQ
Can I get a new phone number with AirVoice Wireless?
What should I do if I forgot my password?
Can I bring my current phone number over to AirVoice Wireless?
To port in your existing phone number, please follow the steps below:
1. Before submitting your port Request, locate or contact your current service provider to get the following information:
a. Your Account Number
b. The Pin or Password on your account
c. The Name and Address on your account
2. Once you have your correct Account information, you can submit a PORT IN request to AirVoice via our website or by calling Customer Service.
Please note you will need a Non-Active AirVoice SIM Card and an AirVoice Refill Card in order for the port to complete.
(If you plan on purchasing a Refill via our website after the port is completed, Please specify “will add later” in the Refill Pin Field).
3. Once your port in request is complete and your airtime has been added, you may place your AirVoice SIM card in your device and begin using your new service. Please be sure to power off your old device from your old service provider.
4. To check the status of your Port In, Please contact customer service at 888-944-2355 or (707)-289-2355 or (707)-289-2355
Note: Most transfers are complete in a few hours and should be complete within 48 hours. Landlines can take up to 5 business days.
If you have any questions regarding your transfer, contact us at https://airvoicewireless.com/contact Or call us at 888-944-2355 or (707)-289-2355 or (707)-289-2355
Once your number has been successfully transferred to AirVoice, we will send you a text and email confirmation.
Unlike some other old-school carriers, AirVoice does not charge a fee for transferring your number.
If you have questions, no worries. Simply call our Care team at 888-944-2355 or (707)-289-2355 or (707)-289-2355 and they will walk you through it.
How do I know if AirVoice has coverage in my area?
The icons in blue will show the expected coverage in that location (outdoors, indoor residential, etc.) for certain phones. Enter multiple addresses/ZIP codes to check all the areas where you live, work and play.
How long will it take to receive my order arrive?
Do I need to pay an additional fee when requesting an eSIM?
I need help setting up my AirVoice SIM card.
Can I change my plan?
Please note, you cannot switch down data mid-cycle.
What do I do if I want to change the length of my plan?