Add data easily with just one text reply!
Need data fast? Now you can top up your AirVoice service with a simple text message to 61690351
Step-by-Step Guide
1
Select & Text
Choose your desired data package from the message you received or the list below and text the exact syntax to 61690351.2
Automatic Charge
The system processes your request and charges the package price directly to your linked payment card.3
Get Confirmation
Receive an SMS notification confirming success (data added!) or failure (check error message).Syntax list section
Below are the data top-up packages you can quickly purchase via SMS:
500MB
$2.99
Syntax
DATA500M
Hot deal
1GB
$4.99
Syntax
DATA1G
2GB
$8.99
Syntax
DATA2G
3GB
$12.99
Syntax
DATA3G
5GB
$19.99
Syntax
DATA5G
10GB
$34.99
Syntax
DATA10G
4GB
$16.99
Syntax
DATA4G
Example
Text DATA1G to 61690351
Note: Please send the exact syntax (no extra characters, not case-sensitive) to ensure a successful transaction.
Frequently Asked Questions
1. What happens immediately after I send the SMS?
By sending the SMS with the correct syntax to 61690351, you are authorizing the purchase of that specific top-up package. The corresponding price will be automatically charged directly to the payment card linked to your AirVoice account.
2. How can I check my data balance after adding a Top-up?
After a successful top-up, you will receive a confirmation SMS message that includes information about the data added to your account. You can also check your remaining data balance anytime through the AirVoice mobile app or by logging into your account on the AirVoice website.
3. How quickly will the data be added, and how long is it valid?
Your data will be added to your service instantly upon successful processing of the SMS and payment. The added data is valid for 30 days from the time it is successfully applied to your account.
4. Can I cancel a top-up after sending the SMS?
No, once the top-up request is successfully processed, the purchase is final. The cost will be charged directly to your linked payment card (you will receive a confirmation SMS). The purchase cannot be canceled, and the amount paid is non-refundable.
5. Besides sending an SMS, are there other ways to purchase data top-ups?
Yes. In addition to sending an SMS to 61690351, you can purchase data top-ups anytime through the following methods:
- Log in to your account on the official AirVoice website.
- Use the My AirVoice mobile application. Download app!
- Contact AirVoice Customer Support for guidance on purchasing via phone.
6. Is there a fee for sending the SMS to purchase a Top-up?
No. The only cost associated with purchasing a data Top-up via SMS is the price of the Top-up package itself. Sending the SMS message to our system is completely free of charge.
7. What should I do if I encounter an error when sending the SMS or don't receive the data?
If your top-up purchase is not successful, you will receive an error notification SMS explaining the reason for the failure. Based on this notification, please check the following information:
- Ensure you have sent the exact syntax according to the table above.
- Check your default payment card information in your AirVoice account to ensure the card is valid and has sufficient funds.